The Retry Failed Postbacks page in the Besitos Admin Portal lets partners review and resend postbacks that weren't delivered successfully. This tool provides visibility into postback delivery issues and lets you retry failed requests without support.
We recommend reviewing failed postbacks periodically to ensure you don't miss important events.
Preview Failed Postbacks
When a postback fails to deliver successfully, it is recorded and made available in the Retry Failed Postbacks page.
To preview failed postbacks:
Select a date range to investigate.
Click Preview Failed Postbacks.
Review key details, including date, user ID, game name, etc.
Investigating Why the Postback Failed
Postbacks can fail for many reasons, including incorrect webhook configuration, missing parameters, and hash validation issues. The retry flow will help you identify and resolve these issues.
Before you retry a failed postback, verify:
That your postback webhook is available and responding correctly.
That the webhook parameters and validation are configured properly.
See Postback setup for more details.
Retry Failed Postbacks
Simply select a failed postback in the selected date range and click Retry Failed Postback.
The exact same postback payload will be resent. A success message will appear if the attempt is successful.