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Stage 2 - Habit Formation & Engagement

Days 8-30 of the user journey

Updated over a month ago

Goal

Build a daily or weekly habit and reinforce consistent engagement with your core product.

At this stage, users have already experienced their first reward. The objective now is to sustain momentum and encourage repeat participation.

Progress-based messaging and timely nudges help users continue working toward rewards while reinforcing regular interaction with your platform.

Key KPIs

Measure engagement and habit formation using the following metrics:

  • Day 30 retention (D30)

  • DAU / WAU / MAU ratios

  • Average sessions per user per week

  • Reward completion frequency

  • Core product session frequency influenced by rewards

These metrics help determine whether rewards effectively reinforce repeat engagement.


Best Practices

1. Shift to Progress-Based Messaging

As users move beyond their first reward, messaging should shift from feature announcements to progress-based nudges.

Instead of generic updates, remind users of:

  • Their current progress toward a reward

  • Remaining points or milestones

  • Limited-time opportunities to accelerate progress

These nudges reinforce the feeling of momentum and encourage users to continue engaging.

2. Use the Messages API Suite for Personalized Engagement

Our Messages APIs enable progress-based lifecycle campaigns by providing real-time user data to personalize messaging.

Examples of available data signals include:

  • User’s progress toward the next reward goal

  • Time left to complete the next earning goal

  • Goal completion and earned rewards

When used effectively, these signals allow you to send targeted messages that reflect the user’s current progress and opportunities.


Using Message Data to Craft Effective Messages

Lifecycle messaging is most effective when it reflects a user’s current progress, rewards activity, and available opportunities to earn.

The Messages APIs provide engagement signals that enable targeted messaging campaigns. These signals can help trigger progress reminders, milestone celebrations, and follow-up nudges that encourage continued engagement.

If you are using the Games User Data API or the iFrame + Wallet integration, you already have access to several of the same user activity signals. These can be used with your own messaging platform (email, push notifications, in-app messaging, etc.) to implement many of the lifecycle campaigns described in this guide.

Current Messaging Signals

Data Signal

Use Case

Progress to next reward goal

Maintain user engagement and encourage success

Goal completion and earned rewards

Sustain momentum and engagement by celebrating user achievements

Additional Signals Available in Games User Data API or iFrame + Wallet

If you are using the Games User Data API or iFrame + Wallet integration, you also have access to the following user activity data:

Data Signal

Use Case

User’s current rewards balance

Send progress reminders toward rewards

Gameplay history

Recommend games similar to those the user previously completed

Turbo Reward availability

Launch limited-time bonus or “double points” campaigns

These signals can be combined with your existing messaging platform to power personalized lifecycle campaigns.

Future of Messages APIs

We are expanding the Messages API suite to support additional engagement signals and messaging triggers, including:

Data Signal

Use Case

Game recommendations

Suggest relevant games based on user behavior

Reward balance signals

Deliver more detailed progress-based messaging

Effective Messaging

Messages that reference progress, urgency, or product value tend to perform significantly better than general announcements.

Less effective generic messaging

Check out our new games.

Recommended, progress-based messaging

You’re only 500 points away from unlocking Premium! Play now before your progress resets.

Personalized recommendation

[User Name], ready for a new challenge? Try [Game Name]—finish it in 24 hours for double points toward your subscription.

Core product connection

Your favorite feature needs a refresh! Earn 1,000 points today and unlock 3 more [core feature uses].


Roles & Responsibilities

Partner Actions to Support Engagement

Besitos Provides

Integrate the Messages API (HTML-based implementation)

Messages APIs data feed (upcoming goals, achievements)

Create and schedule personalized push campaigns

Integration documentation and HTML templates

Map reward triggers to key product engagement moments

Game catalog updates and Turbo Reward signals

Ensure proper user opt-ins and compliance if messaging appears from your brand


Implementation Visibility Checklist

Before launching engagement campaigns, confirm the following:

Messages API Integration

Is the Messages API suite implemented and receiving user activity data?

Personalized Messaging

Are push notifications referencing user progress or rewards?

Urgency Campaigns

Are expiration timers or Turbo Rewards used to create momentum?

Product Integration

Do messages clearly connect rewards to core product benefits?

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